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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Matlock

Melissa Matlock

January 10, 2025

5  out of  5
rating by Melissa Matlock
"I’ve been a client of Chris for over 10 years. Throughout that time, his office has been very responsive to all of my questions and issues whether it was making adjustments to my policy, filing a claim, etc. Chris and his team are quick to respond to requests and overall really appreciate their professional and friendly attitudes."
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Arianna Deming

January 7, 2025

5  out of  5
rating by Arianna Deming
"I highly recommend State Farm Insurance Agent, Chris Umbel. I’ve been using State Farm auto and home insurance for nearly 10 years. The customer service and support is phenomenal - Chris is always helpful in answering all of my questions and concerns in a thoughtful and timely matter."
We responded:
"Arianna, Thank you for your kind words and for being a loyal customer for almost a decade for you auto and home insurance! Our team strives to provide excellent service, and it's wonderful to know that everyone you've interacted with has made a positive impression. We're always here to assist you with any future needs or questions. Chris Umbel - State Farm Insurance Agent, Alexandria, VA "
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Mrk Arz

January 7, 2025

5  out of  5
rating by Mrk Arz
"Thank you Ingrid, you are great."
We responded:
"Thanks Mark! Ingrid is great new addition to our team. I'm glad she was really glad she was able to help you out with your auto insurance. The positive feedback is much appreciated! Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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Sharon Hicks

January 3, 2025

5  out of  5
rating by Sharon Hicks
"Chris was awesome to work with, he was able to work with my specific situation and got me a much better and lower insurance rate! I highly recommend State Farm and Chris Umbel to anyone who's looking for a better insurance carrier."
We responded:
"Sharon, Thanks so much for the review. It's always a pleasure to help and meet new clients and I'm really glad we were able to save you money on your premium. Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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Odinga Mubutu

October 4, 2024

5  out of  5
rating by Odinga Mubutu
"Great customer service from Chris. They are very helpful. Particularly, Ingrid was very supportive during my last call."
We responded:
"Odinga, thank you for sharing your positive experience. I'm glad to hear that Ingrid was able to assist you. We appreciate your trust in our office and are always here to help with any future needs. Chris Umbel-State Farm Insurance Agent, Alexandria, VA"
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Larissa Galeano

October 1, 2024

5  out of  5
rating by Larissa Galeano
"Un personal muy amable, bonita experiencia con ellos, gracias por su ayuda y confiabilidad. 🙏🏻"
We responded:
"¡Gracias por la fantástica calificación de 5 estrellas! Nos alegra saber que está satisfecho con nuestro servicios. Si alguna vez necesita algo, no dude en comunicarse con nosotros. Chris Umbel-State Farm Insurance Agent, Alexandria, VA "
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Lemlem abebe

October 1, 2024

5  out of  5
rating by Lemlem abebe
"Great communication from the staff espically, Elizabeth Gonzalez!!"
We responded:
"Thanks much for the review. Elizabeth is a great team member here who always strives to provide great customer service. Your satisfaction is a priority. - Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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Liz Gilmore

September 28, 2024

5  out of  5
rating by Liz Gilmore
"Ingrid was friendly and super efficient. I love how she recapped during the phone conversation to ensure that she was properly assisting me. Chris and Liz are the cherries on top. I am thankful to be able to call and feel like I am dealing with family. I am so grateful for this amazing team. Peace, Liz"
We responded:
"Thanks Liz. It's always a pleasure to help you with your Car insurance and Renters insurance needs. We appreciate your business and thanks for taking the time to write the review. - Chris Umbel - State Farm Insurance Agent, Alexandria, VA "
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Tia Fasano

September 27, 2024

5  out of  5
rating by Tia Fasano
"Chris is very helpful!! One of the best State Farm agents I’ve worked with."
We responded:
"Tia, thank you for sharing your positive experience. We appreciate your trust in our office and are always here to help with any future needs. - Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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M R

September 27, 2024

5  out of  5
rating by M R
"The sales representative (Elizabeth) was very helpful in revising my quote and i am thankful to her. Hope in will have a better experience with state farm going forward."
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Sandy VoVo

September 26, 2024

5  out of  5
rating by Sandy VoVo
"Nice people to work with! Very quick responding on my questions."
We responded:
"Thanks June! It's been great getting to you know you over the years and insuring your Homeowners and Auto Insurance as well as the Business Insurance. Pho VietFlare is my favorite lunch spot as you know because I've been going for 15 years. Thanks so much June!"
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Craig Normand

September 26, 2024

5  out of  5
rating by Craig Normand
"Chris Umbel has been our agent for many years and always provides expert counsel gained through long experience in the industry. Friendly, reliable, and trusted. Highly recommend!"
We responded:
"Thanks Craig. We don't talk that often, which is a good thing I guess for your insurance agent, but every time we do it's a pleasure. Thanks so much for the kind review. - Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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Anil Prahlad

September 25, 2024

5  out of  5
rating by Anil Prahlad
"Responsive, friendly, customer focused, and helpful"
We responded:
"Thanks Anil!!! We really appreciate it. It's always been a pleasure to help you with your Homeowners and Auto Insurance needs. - Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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John Castro

September 24, 2024

5  out of  5
rating by John Castro
"Chris has been my State Farm agent for close to 30 years. Service has always been great. I would recommend him to anyone in need of insurance."
We responded:
"John, Thanks so much for the kind words! It's been a pleasure getting to know you and your family over the last 15 years. It's great to know that our entire team is meeting your expectations. We appreciate your kind words and look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out! - Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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Guanaquita 503

September 18, 2024

5  out of  5
rating by Guanaquita 503
"Encantada con State Farm lo recomiendo Elizabeth es muy pero muy amable muy dulce siempre está contestando mis preguntas mis dudas. 10/10 ✅ 🤗……….Anteriormente estuve con otra Aseguranda y nada que ver con State Farm Asi que si están buscando una Aseguranda de confianza les recomiendo State Farm. 100%"
We responded:
"Gracias por tomarse el tiempo para dejar la oficina con una evaluación. Apreciamos tener clientes maravillosos como usted. Estoy de acuerdo, ¡Elizabeth es increíble!"
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Chotirose Tumapha

September 12, 2024

5  out of  5
rating by Chotirose Tumapha
"Been talked with Ingrid. I recommend her. She ‘s helped me and gave a good advice too."
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Nick S

September 11, 2024

5  out of  5
rating by Nick S
"Chris has been very professional, rapidly helpful, and very cordial each time I sought his assistance. As a homeowner, I often even recommend his services to neighbors. I truly believe I sleep better knowing he & State Farm are in my corner and have my "6"."
We responded:
" Thanks so much for choosing State Farm and our Agency for your auto, condo and umbrella insurance. I truly appreciate you taking the time to give us a review. "
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Leah S.

September 11, 2024

5  out of  5
rating by Leah S.
"I have worked with Chris and his team for several years. Chris is knowledgeable about insurance, he educates his clients and has made himself available for consultations several times. I appreciate their great customer service and excellent service."
We responded:
"Thanks Leah. Always happy to help you with your Auto Insurance and other needs. You are always a pleasure to speak with and I hope you are with agency a long time."
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George Khalife

September 6, 2024

5  out of  5
rating by George Khalife
"I have been Customer with State farm (Chris Umbell ) Office Over 16 Years , Ms Reyes did a Great job Helping me me with my Claim very Knolegebale . Strongly Recommend this office for any Insurance need .."
We responded:
"Thank you George for the kind words. You've been with us long time and it's always a please to help you with your auto insurance and homeowner insurance. - Chris Umbel - State Farm Insurance Agent, Alexandria, VA"
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Rae Reyes

September 6, 2024

5  out of  5
rating by Rae Reyes
"I was looking for car insurance and found this offices based on it's reviews in Alexandria. The employees who work there are phenomenal.They took the time to educate me on every coverage I was interested in.I would like to share how exceptional Ingrid's customer service performance was during my second interainteraction regarding my payment. I would highly recommend them to my friends and family given the quality services this office has to offer. Hands down the best experience I've ever had with an insurance company. They actually care to listen!👂☺️☺️"
We responded:
"Wow. Thank you Rae! It's so nice for someone new to the agency to write this note. Thanks for giving Ingrid a shout out. She pretty new to State Farm but it's great to hear your feedback."
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Lachlan Hudson

August 28, 2024

5  out of  5
rating by Lachlan Hudson
"The office communicates clearly and is quick to give call backs if required or emails with updated quotes and policy information. They will give you the best options for your individual situation and try to work with you as best as possible. Elizabeth has done an excellent job specifically ever since I moved across state borders, changed insurance coverage, and continues to be diligent as I consider another move with the help of her and Chris’s office!"
We responded:
"Thanks Lachlan. I really appreciate you taking the time to write the review and the recognition for Elizabeth. I don't know what I would do without her. We're always here to help you with Car Insurance and anything else associated with State Farm. "
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a t

August 28, 2024

5  out of  5
rating by a t
"The State Farm Team has always been very helpful. I greatly appreciate their customer care."
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Zahraa Ibrahim

August 22, 2024

5  out of  5
rating by Zahraa Ibrahim
"I have been with Chris's office for several months now. Its been a great experience. I highly recommend him and his fabulous team to handle all your insurance auto and home. Thank you"
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Zemede Bezuneh

August 22, 2024

5  out of  5
rating by Zemede Bezuneh
"Chris is a consummate professional, I would highly recommend his services"
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Stephanie Talbert

August 21, 2024

5  out of  5
rating by Stephanie Talbert
"I have been with State Farm for many years and I have always been very happy with the service they provided for my family. Liz is a new member of the team but when I called and explained what I needed she quickly responded and made sure I received the best customer service that I have always received."
We responded:
"Stephanie, Thanks so much for using State Farm for your car insurance and other insurance needs over the years. We appreciate you taking the time to write a review and look forward to helping you down the line. "